1. Home
  2. Responsible Play
Your wellbeing is our priority

On Baijok Responsible Playof
Culture

Enjoy the entertainment, but know your limits. Baijok believes the best gaming experience happens when you play safely and mindfully.

24/7
Support Features
5
Protection Tools
18+
Age Restriction Policy
100%
Voluntary Controls
⚠️
Important Notice

Gaming is a form of entertainment, not a source of income. If you feel your gaming is getting out of control, contact our Responsible Gaming team now: support@baijok.com

The Core Pillars of Responsible Play

Tools and features Baijok provides to keep you safe and in control.

🎯
Betting Limit Settings
Set your own daily, weekly, or monthly betting limits. If you reach your limit, Baijok will automatically notify you and stop any further betting.
⏸️
Breaks & Cooldown
Feeling tired or need a break? Temporarily pause your account for anywhere between 24 hours and 30 days. You can only resume playing once the break period has ended.
🚫
Self-Exclusion
If you want to take an extended break from gaming, activate self-exclusion for a period of 3 months to 5 years. During this time, no new accounts can be opened.
💰
Deposit Limit Control
Set your own cap on how much you can deposit within a given period. Lowering this limit takes effect immediately; increasing it requires a 72-hour waiting period.
📊
Activity Review
View detailed reports of your betting history, wins and losses, and time spent. Understand your patterns and make informed decisions.
🧑‍💼
Expert Support
Our trained Responsible Gaming team is available 24/7, every day of the week. Don't hesitate to reach out with any concern.

What does responsible play mean?

Responsible gaming means enjoying gaming while staying aware of your budget, time, and mental state. At Baijok, we believe betting is entertainment — it should never become a source of stress or financial hardship.

Responsible gaming doesn't mean playing less or enjoying yourself less — it means playing at the right amount, at the right time, and in the right headspace. Play when it brings you joy. When it starts to feel like a habit or you sense you're losing control, that's when to stop.

To ensure responsible gaming on the Baijok platform, we've put in place a range of technical and human support measures. These are all completely free and available to use at any time.

Remember: responsible play isn't a sign of weakness — it's a sign of good judgment. Knowing your limits is the smartest thing you can do.

How to Use the Protection Tools

Accessing the responsible gaming tools on your Baijok account is quick and easy. Here's how, step by step:

1
Go to Account Settings
After logging in, click the profile icon in the top-right corner and select "Settings".
2
Responsible Gaming Tab
Find the "Responsible Gaming" tab in Settings and click on it.
3
Select Tools
Set deposit limits, betting limits, a break, or self-exclusion — whatever you need.
4
Confirm
Save your changes. Restrictive changes take effect immediately.

Lowering your limit takes effect immediately. However, increasing a limit or lifting a self-exclusion requires a 72-hour cooling-off period — this is in place for your protection.

Recognizing the Warning Signs

Gaming addiction can creep up gradually. If you notice even one of the following signs in yourself, it's time to seek help:

Chasing Losses: Betting more to chase losses is the biggest warning sign of all.
Playing beyond your budget: Spending money meant for rent, household expenses, or emergencies on betting.
Relationship strain: Family or friends are expressing concern about your gaming, or you're hiding your play from them.
Disrupted Sleep & Eating: Losing sleep or skipping meals because you can't stop gaming.
Mood Changes: You feel restless or irritable when you can't play, and find temporary relief only when you do.
Lying: Hiding from family how much you're playing or how much you've lost.

If you notice any of these signs, don't wait — reach out to us right away. Asking for help takes courage.

10 Golden Rules for Safe Gaming

  • Only bet what you can afford to lose without it affecting your household.
  • Set your budget before you start playing, and stop once it's gone.
  • Don't chase losses with more bets — it's a trap.
  • Never bet while under the influence of alcohol or any other substance.
  • Don't use gaming as a way to cope with stress.
  • Take regular breaks — at least 15 minutes every hour is a healthy habit.
  • Set a daily time limit for how long you play — and stick to it.
  • Prioritize time with family and friends over gaming.
  • Don't expect regular income from gaming — outcomes are always uncertain.
  • If in doubt or feeling uneasy, take a break and seek help.

Quick Self-Assessment

Answer the questions below to understand where you stand.

Did you exceed your set budget last month?
Do you feel uncomfortable or irritable when you can't play?
Have family or friends expressed concern about your gaming?
You're in the safe zone.
Still, stay vigilant and keep using the responsible gaming tools.
Warning! Please seek help.
Your answers suggest there are some areas that need attention. Please reach out to us at support@baijok.com.

Limit-Setting Examples

Types of limits you can set:

Daily Deposit Limit ৳1,000 – ৳50,000
Weekly Betting Limit Custom
Break Duration 1–30 Days
Self-Exclusion Period 3 months – 5 years
Daily Session Time 30 minutes – 4 hours

Minor Protection

Baijok strictly enforces an 18+ policy. Age is verified at registration and further confirmed through the KYC process.

If you have children or teenagers at home, use a PIN or password lock on your device. If you need extra protection on your account, reach out to us and we'll help set it up.

18+

Help Center

If you have any concerns, reach out through the options below. Our responsible gaming specialists are always ready to help.

  • support@baijok.com
  • Live Chat (24/7)
  • Response time: within 24 hours

Frequently Asked Questions

Yes, you can still withdraw your account balance even while self-exclusion is active. Only new betting and deposits will be blocked. Contact our support team to process your withdrawal.

No, it's completely confidential. Your limit settings and self-exclusion details are only visible to you and our Responsible Gaming team. This information is never shared with other users or third parties.

No. If you attempt to open a new account using the same details during a self-exclusion period, the system will automatically detect and block it. This is by design, to keep you protected.

A 72-hour cooling-off period applies to any request to increase a betting or deposit limit. This gives you time to reconsider your decision. Reducing a limit, on the other hand, takes effect immediately.

Baijok's support team can offer initial guidance and, if needed, connect you with professional counselling services. Email support@baijok.com with the subject line "Responsible Gaming Help".

A Reality Check is an automatic reminder that notifies you at set intervals of how long you've been playing and how much you've wagered. You can enable these reminders at 30-minute, 1-hour, or 2-hour intervals from Settings.
Play Safe, Stay Well

Enjoy Baijok Responsibly

Join Baijok today and use our protection tools for a safe and enjoyable gaming experience. Keeping you protected is our responsibility.

Register for Free Log In

18+ only. Play responsibly. Seek help if needed.

বাংলা