Here's a straightforward overview of how much your personal data matters to us and how we keep it safe.
A quick overview of the key pillars of Baijok's Privacy Policy.
Quick Summary: Baijok respects your privacy. Your data is never used beyond the purposes described in this policy. For any questions, contact us at support@baijok.com.
Baijok (baijok.com) is a trusted online betting and gaming platform in Bangladesh. We believe every user's personal information is a valuable asset — and protecting it is both our ethical and legal responsibility.
This Privacy Policy ("Policy") applies to the use of the Baijok website, mobile app, and related services. It details what information we collect, why we collect it, how we use it, and how we keep it secure.
By using our platform, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
This privacy policy was last January 2026has been updated. Notable changes have been made to the cookie policy and third-party sharing sections compared to the previous version.
Baijok collects your information in several ways. The data collected falls into two main categories — what you provide directly and what is collected automatically.
You directly provide the following information when registering, making transactions, or contacting Support:
When you use our platform, the following technical information is collected automatically:
We never store your password in plain text. Passwords are always kept as encrypted hashes, and no Baijok employee can view your password.
Baijok uses your information only for specific and legitimate purposes. The table below outlines the purposes and their legal basis:
| Purpose | Data Used | Legal basis |
|---|---|---|
| Account creation and management | Name, email, phone | Contractual Requirements |
| Identity verification (KYC) | NID/Passport, address | Legal Obligation |
| Payment processing | Payment Information | Contractual Requirements |
| Fraud Prevention | IP, device, logs | Legitimate Interest |
| Customer Support | Contact details, history | Contractual Requirements |
| Sending Promotional Offers | Email, Phone | Your Consent |
| Platform improvement | Usage patterns, logs | Legitimate Interest |
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.
The Baijok website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.
You can block or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.
Baijok never sells your personal information. However, in certain circumstances, it may be shared with trusted third parties:
Before sharing data with third parties, we ensure they comply with appropriate security standards. A list of our third-party partners is available upon request via email.
Baijok employs industry-leading technical and procedural measures to protect your data. The core components of our security framework are:
Your Responsibilities: While we do everything on our end to ensure maximum security, we also ask that you use a strong password and keep your account credentials private. Never share your password with anyone who requests it by phone or email.
As a Baijok user, you have several important rights regarding your personal data. These are detailed below:
To exercise these rights support@baijok.comSend us an email and we will respond within 30 days.
Baijok does not retain data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account details (name, email) | For the duration of active account + 5 years |
| Transaction Records | 7 years (for financial regulatory purposes) |
| KYC documents | 5 years after account closure |
| Betting history | 3 Years |
| Support contact | 2 years |
| Cookie and session data | 30 days to 1 year (depending on cookie type) |
Once the retention period expires, data is securely deleted or anonymized.
Baijok's services are intended solely for individuals aged 18 and above. We do not knowingly collect data from minors.
If a minor has registered by mistake and this comes to our attention, we will immediately close the account and delete all associated data. If you believe your child has registered on our platform, please contact us right away at support@baijok.com.
Baijok may update this privacy policy from time to time. When significant changes are made, we will notify you through the following means:
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, please close your account and discontinue use of the service.
Latest major updates: added detailed cookie policy descriptions, included data portability rights, and updated the third-party sharing table.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:
We take all privacy-related concerns seriously and aim to resolve them promptly and fairly.
To submit a data protection request, use the subject line "Privacy Request" — this helps our team identify and handle your request quickly.
Your personal information on Baijok is protected with the highest level of security. Join today and enjoy a safe gaming experience.
18+ only. Please gamble responsibly.